|
We create a career for you, not just a job Please click on the link below to search through our current live vacancies. If you do not see a role that matches our current criteria, we invite you to submit a speculative application to RM from here. This will allow our HR team to review your profile against our future vacancies and contact you with details of appropriate positions.
Software Development | In RM Education Solutions India, our mission is to provide high quality, cost effective services and solutions to schools and colleges who are on the RM network across the UK, North America and Australia. Currently the following positions are open: |
.Net Developer Key Responsibilities  | Understand the requirements, Design and develop Desktop & web Projects | | | | Troubleshoot and fix problems independently | | | | Liaising with the support and development teams in the UK | | | | Communicate the daily progress of tasks and risks to Stakeholders | | | | Provide technical help to team members | | Minimum Qualification and Experience | | Should be a graduate, (preferably computer related) with 4-6 years experience in web development. | | Mandatory Skills | | Experience in web development. | | | | Experience in .Net, C# .Net 2.0, 3.5.SQL Server | | | | Good understanding on OOP concepts and design skills | | | | Experience in communicating and liaising with remote team | | Desired Skills | | Knowledge in Silverlight/ WPF | | | | Exposure in MEF and MVVM. | | | | Exposure to quality systems (ISO / CMMI). | | Competency Requirement | | Excellent communication and inter-personal skills. | | | | Good planning, organising & time management skills. | | | | Should be a quick learner with an eye for detail. | | | | Ability to prioritize work. | | | | Drive for results within deadlines. | | | | Escalate issues at an early stage to Line Manager and counterparts in UK. | | | | Demonstrate a high degree of self motivation and tenacity to get the job done. | |
Mac Developer Key Responsibilities | | Design and development of applications using Mac. | | | | Communicate the daily progress of tasks and risks to Stakeholders. | | | | Understand the requirements and develop the work package or module with proper developer testing. | | Minimum Qualification and Experience | | Should be a BE/B tech graduate with 2 to 4 years of experience in MAC development. | | Mandatory Skills | | Mac development experience using C++, Objective C and Cocoa. | | | | Experience in handling new features of Leopard and Snow Leopard. | | | | Expert in Macintosh development tools, XCode. | | Desired Skills | | Experience in iPhone development is desirable. | | Competency Requirement | | Good communication skills, both written and verbal. | | | | Must be a team player, energetic with a positive attitude. | |
CSS Developer Key Responsibilities | | Create CSS/HTML for web pages from PSDs and optimise. | | | | Edit images from PSDs and optimise to use it on web pages. | | | | Estimate the work and communicate progress to stakeholders. | | | | Follow industry best practices to ensure quality and performance. | | Minimum Qualification and Experience | | Graduate in any discipline with 3 to 5 years of experience in Graphical Designing. | | Mandatory Skills | | Experience in HTML. | | | | Advanced CSS (Optimisation, validation, using standards). | | | | Experience in CSS Div based design. | | | | Experience in Adobe Photoshop, Dreamweaver. | | | | Knowledge on Graphical Design (mainly on PSD editing and optimisation). | | Desired Skills | | Knowledge on JavaScript . | | | | Experience in web application developments is an added advantage. | | Competency Requirement | | Good communication skills. | | | | Good team player. | | | | Ability to work under pressure. | | | | Achieve results within deadlines whilst maintaining quality. | |
Test Manager Key Responsibilities | | Provide a Software Testing Service which champions the quality of all RM software in meeting customer requirements. | | | | Manage and develop the software testing group consisting of test managers, test leads, and testers. | | | | Manage Performance Test Lab of more than 300 work stations. | | | | Manage the testing resource pool to deliver high levels of utilisation and agility. | | | | Ensure all testing project work is planned, resourced & delivered to agreed timescales. | | | | Deliver efficiency improvements through: - Continually improving the performance of all testing activities.
- Efficient use of resource across all development projects within RM.
| | | | Provide specialist test services such as performance testing, security testing, shared test management systems and tools, and test automation. | | | | Be accountable for the accurate planning, forecasting and allocation of all related costs, people and non-people. | | | | Develop and deliver a strategic approach to group testing. This would include benchmarking and advising on best practice, challenging stakeholders and sponsoring ideas and improvements. | | Minimum Qualification and Experience | | B Tech or Diploma from any reputed institution with 15+ years of experience in a technical engineering role. Previous line management experience is essential, preferably in a group leadership context. | | Mandatory Skills | | Technical experience and proficiency in software product testing. | | | | Proven track record of problem solving within a technical environment. | | | | Technical background in networking, PC hardware, Microsoft software applications and networking software products. | | | | High levels of process ownership and process orientation. | | | | Ability to demonstrate good judgement on project work in the balance of conflicting priorities. | | | | Proven line management skills and experience of developing a large technical team, with experience of managing through managers. | | | | Excellent presentation skills comfortable communicating to board level representatives. | | Desired Skills | | Exposure to Education domain. | | | | Knowledge in QA. | | | | Experience in captive organisations and been / being a part of a global team | | | | Experience in virtual teams and matrix organisation structures. | | Competency Requirement | | Communication and influencing skills | | | | Judgement and decision making | | | | Management of staff | | | | Planning and Organisation / Resource Management | | | | Leadership and vision | | | | Problem Solving | | | | Innovation and Improvement. | |
Business Intelligence Analyst Key Responsibilities | | Building ad-hoc reports and analysis of data from a number of business systems to answer queries from the business to enable them to make informed decisions. | | | | Running the regular suite of Business Intelligence maintained reports. These include analysis of sales, contractual reports and analysis on the effectiveness of marketing campaigns. | | | | Maintaining the regular suite of Business Intelligence reports and automating these wherever possible. | | | | Building new BI applications to analyse and capture information, using Microsoft Excel and Access linked to company business systems. | | Minimum Qualification and Experience | | Should be a graduate, (preferably computer related) with 3-5 years experience in BI and Analysis. | | Mandatory Skills | | Excellent understanding of relational databases for business systems & Exposure to SQL (T-SQL) including stored procedures. | | | | Exposure in Microsoft Access skills with experience of designing and building new access databases. | | | | Hands on experience in Microsoft Excel skills, including pivot tables, lookups, building dynamic workbooks and presentation (formatting, charts and dashboards). | | | | Good business knowledge of standard business processes –i.e. Sales to Cash and Purchase to Pay and an understanding of financials (Order Intake, Order Book, Invoiced Revenue) | | | | Gathering and analysing business requirements and writing formal system specifications | | | | Excellent understanding of relational databases for business systems. | | | | Data analysis with experience of analysing large and separate data sets and assessing data quality issues & Business processing mapping | | Desired Skills | | Experience of using dimensional OLAP data sources and writing MDX | | | | Experience of using BI applications such as Hyperion, Cognos, Business Objects, JasperSoft, Pentaho | | | | Experience of building financial BI applications | | Competency Requirement | | Good communication skills. | | | | Attention to detail and drive for results. | | | | Excellent planning, organising & time management skills. | | | | Good analytical and problem solving abilities with a logical approach. | |
Multimedia Developer Key Responsibilities | | Develop multimedia projects using Flex. | | | | Communicate the daily progress of tasks and risks to Stakeholders. | | Minimum Qualification and Experience | | Should be a graduate, (preferably computer related) with 2 to 5 years of experience in Flex . | | Mandatory Skills | | Experience in developing on Flex technologies, good exposure on AS3 | | | | Good exposure on object oriented concepts and design patterns | | | | Good problem solving skills | | Desired Skills | | Exposure in Flash. | | | | Experience in developing learning activities | | Competency Requirement | | Good communication skills | | | | Willingness to work under pressure | | | | Should be a good team player | | | | Achieve results within deadlines whilst maintaining quality | |
Infrastructure Development | In RM Education Solutions India, our mission is to provide high quality, cost effective services and solutions to schools and colleges who are on the RM network across the UK, North America and Australia. Currently the following positions are open: |
Team Lead – Technical Writer Key Responsibilities | | Understand customer requirements and deliver the tasks being handed over. | | | | Design and streamline processes to meet the customer expectations. | | | | Facilitate Service delivery, track SLAs, ensure meeting the targets there by drive the team to success. | | | | Produce accurate data and analysis and forecasts of resource availability and work volume. | | | | Complaint management and serving customer support request. | | | | Develop the capability of the team members, motivate them to pursuit their goals. | | | | Objective setting & Appraisals. | | | | Ensure continual improvement in Quality, Productivity and Overall delivery. | | | | Review processes & bring in measurable improvements. | | | | Review and act on the work load – bring in additional work if there is free time. | | | | Build rapport with stakeholders to strengthen process and delivery. | | | | Conduct regular meetings with UK stakeholders and team members. | | Minimum Qualification and Experience | | Should be a graduate with 5 to 7years of work experience in technical writing. | | Mandatory skills: | | Able to successfully apply knowledge to real business situations. | | | | To amend, review articles and reply to customer queries within timelines. | | | | Proficient user of project management and Office applications. | | | | Effective at adapting to urgent requests or unexpected changes in the requirements. | | | | Monitors and provides feedback of project delivery to line manager. | | Desired skills: | | Team management. | | | | Familiarity with range of presentation techniques to present information (dashboards, reports, documents). | | | | Working experience with on SLA and ticketing based projects. | | Competency Requirement | | Excellent communication skills, both written and verbal | | | | Should be customer focussed with good customer service skills | | | | Attention to detail and drive for results | | | | Good planning, organising & time management skills | |
Technical Writer Key Responsibilities | | Take on technical documentation tasks. | | | | To amend, review articles and reply to customer queries within timelines. | | | | Analysing Failed Search reports. | | | | Complete knowledge projects assigned by stakeholder from time to time, within agreed deadlines. | | | | Work closely, communicate & interact with other teams. | | | | Mentor Juniors to improve performance. | | Minimum Qualification and Experience | | Should be a graduate with 2 to 4 years of work experience in technical writing. | | Mandatory skills: | | Basic Knowledge of networking concepts and knowledge of Windows OS (2000, 2003, XP). | | | | Able to communicate with UK. | | | | Sound knowledge of MS Office, especially Excel. | | Desired skills: | | Sound knowledge of ISO/CMM process. | | Competency Requirement | | Excellent communication skills, both written and verbal. | | | | Should be customer focussed with good customer service skills. | | | | Attention to detail and drive for results./td> | | | | Good planning, organising & time management skills. | | | | Good in influencing and empathy. | |
Associate Project Manager (Network Support/Managed Services) Key Responsibilities | | Execution, Delivery and Ownership of Projects with respect to schedules and quality. | | | | Provide effective Management and leadership to a Team of large size. | | | | Build rapport with peers in other RM locations to strengthen delivery capability and transition work to India. | | | | Be a senior point of contact and escalation for stakeholders on matters of Project Delivery, Continual Process improvement, Management and Reporting, Billing and Utilization. | | | | Service Improvement and Strategy – constantly strive to improve the service offering to our customers through technology, online provision, content Management, training etc. including implementation of new services and adapting to our changing business needs. | | | | Agree, monitor and maintain service levels with customers and business owners around the firm through regular reviews. | | | | Acceptance, Integration and Management of all supported technical platforms and products. | | | | Interface internally and with external software/hardware providers. | | Minimum Qualification and Experience | | Should be a Computer Graduate or a Diploma in Engineering with 12 to 15 years of work experience in IT Tech Support. | | Mandatory skills: | | Exposure in Definition and implementation of effective service delivery processes including escalation, process re-design and implementation. | | | | Expert level Knowledge on Windows Active Directory, Group Policy, DNS and DHC. | | | | Exposure in Web Server & FTP Server, Trust services and Group policy management. | | | | Expert in Windows Server 2003/2008 Server Installation, Configuration and Administration, High availability, server virtualization and Exchange server 2003/07/10. | | | | Effective at adapting to urgent requests or unexpected changes in the requirements. | | | | Experience in communicating with Global Customers. | | Desired skills: | | Should have handled windows product support role in the previous assignments. | | | | Working experience with on SLA and ticketing based projects. | | Competency Requirement | | Excellent communication skills, both written and verbal. | | | | Should be customer focussed with good customer service skills. | | | | Attention to detail and drive for results. | | | | Good planning, organising & time management skills.Good analytical and problem solving abilities with a logical approach | |
Technical Support | Our business is to deliver outstanding services that help learners to learn and teachers to teach. We do this by providing technical and educational solutions and services to the education industry, working with our customers to deliver well-managed solutions. Support teams provide technical solutions to customers regarding questions and issues logged by them through online channels. Our people also provide remote services for UK by performing proactive checks, software installations, upgrades and configurations. Currently the following positions are open: |
Senior Systems Engineer (CISCO) Key Responsibilities | | Pro-active / reactive checks and resolution of issues in IHG systems | | | | Monitoring and managing Cisco-based networks | | | | System administration of Linux systems and variants | | | | Troubleshoot complex issues | | | | Reporting and escalation of critical issues | | | | Managing communication with onsite Engineers | | Minimum Qualification and Experience | | Should be a graduate in any discipline with more than 3 years of experience in system support | | | | CCNA/RHCE certification will be an added advantage | | Mandatory skills: | | Experienced Cisco Network support engineer with genuine hands-on experience | | | | Knowledge of break/fix support – with real evidence of complex problem solving | | | | Proactive problem diagnostic expertise | | | | Hands on experience in developing, maintaining and supporting network environment | | | | Knowledge on Proxy servers | | | | Solid knowledge of IP networking - Firewall/DNS/DHCP/Routing devices across WAN/LAN environments | | | | Must have worked with UK/US/Western support environments | | Desired skills: | | Knowledge of Linux Operating Systems - Potentially to RHCT level | | | | Knowledge of Red hat Satellite server will be advantageous | | | | Familiar with Nagios & Cacti, EXIM / Sendmail | | | | Should have Virtualization knowledge | | | | Knowledge of Linux/Windows webhosting | | | | Knowledge of Windows 2000, 2003 and 2008 network with Client OS as Windows XP, Vista, Windows 7 | | Competency Requirement | | Excellent communication and inter-personal skills | | | | Exposure to quality systems (ISO / CMMI) | | | | Should be a quick learner with an eye for detail | | | | Drive for results within deadlines | | | | Demonstrate a high degree of self-motivation and tenacity to get the job done | |
Systems Engineer (Commvault) Key Responsibilities | | Pro-active / reactive checks and resolution of issues in IHG systems | | | | Monitoring and managing backup environment (Commvault) | | | | Troubleshoot complex issues | | | | Reporting and escalation of critical issues | | | | Ownership and responsibility of environments | | | | Managing communication and reporting with onsite Engineers | | Minimum Qualification and Experience | | Should be a graduate in any discipline with more than 5 years of experience in system support | | | | | Certification in Backup will be an added advantage | | Mandatory skills: | | Expert in CommVault v9 | | | | Knowledge of configuring backup environments, including scheduling & capacity management | | | | Knowledge of break/fix support environment – with real evidence of complex problem solving | | | | Knowledge of restore & troubleshooting in complex multi-site environments | | | | Proactive problem diagnostic expertise | | | | Must have worked with UK/US/Western support environments | | Desired skills: | | Knowledge of Windows 2000, 2003 and 2008 network with Client OS as Windows XP, Vista, Windows 7 | | | | Should have Virtualization knowledge | | Competency Requirement | | Excellent communication and inter-personal skills | | | | Exposure to quality systems (ISO / CMMI) | | | | Should be a quick learner with an eye for detail | | | | Drive for results within deadlines | | | | Demonstrate a high degree of self-motivation and tenacity to get the job done | |
Application Support Engineer Key Responsibilities | | Build and maintain deep technical expertise in RM products and underlying technologies. | | | | Proactive resolution of application issues remotely. | | | | Provide 2nd line support of issues escalated from the 1st line support teams. | | | | Work closely with the Product Management and IT Development teams to ensure smooth, timely and “right first time” deployment of software releases. | | | | Provide 2nd and 3rd level support, ideally in a 24/7 environment. | | | | Own issues resolutions and remote deployment | | Minimum Qualification and Experience | | Should be a Computer Graduate or a Diploma in Engineering with 3 to 4 years of work experience in Application Support. | | Mandatory skills: | | Experience of designing, developing and testing web applications, web services and console GUI applications. | | | | Knowledge in .NET development with C#. | | | | Experience in SQL Database development, preferably with Microsoft SQL Server 2005. | | | | Knowledge in Web development languages such as ASP.net, XSLT, XML, HTML, JavaScript, CSS.Knowledge of restore & troubleshooting in complex multi-site environments | | Desired skills: | | Should have exposure to scripting technologies such as VB Script. | | Competency Requirement | | Good communication skills, both written and verbal. | | | | Ability to learn and pick up new applications and technologies. | | | | Good analytical and problem solving abilities with a logical approach. | | | | Good planning, organising and time management skills. | | | | Should be a team player with a co-operative outlook. | | | | Attention to detail. | |
Systems Engineer Key Responsibilities | | Build and maintain deep technical expertise in RM products and underlying technologies. | | | | Proactive resolution of server/network issues remotely. | | | | Provide 2nd line support of issues escalated from the 1st line support teams. | | | | Work closely with the Product Management and IT Development teams to ensure smooth, timely and “right first time” deployment of software releases. | | | | Maximise the availability and performance of live software products and produce KPI reports for distribution to key stakeholders. | | | | Continuously improve monitoring tools to ensure that application availability and performance is maximised | | | | Remote installation of software, patches and further configuration in the domain | | | | Derive, monitor and report on appropriate KPIs covering application availability and performance of RM products and services compared with agreed targets. | | | | Server/Network health and performance checks. | | | | Provide 2nd and 3rd level support, ideally in a 24/7 environment. | | Minimum Qualification and Experience | | Should be a Computer Graduate or a Diploma in Engineering with 3 to 4 years of experience in providing 2nd or 3rd level support, ideally in a 24/7 environment. | | Mandatory skills: | | Experience in supporting Windows 2003 & 2008, IIS 6.0 and 7.0. | | | | Automation of operations using Powershell, VBScripts etc. | | | | Deployment / Troubleshooting of virtual servers hosted on ESXi 4/5. | | | | Experience in configuring / troubleshooting Windows 2003 and 2008 clusters. | | | | Experience in troubleshooting server performance issues using tools like Perfmon. | | | | Experience in troubleshooting web performance issues using tools like fidler2, firebug. | | Desired skills: | | Experience in Design and implementing network environment. | | | | Active Directory knowledge. | | Competency Requirement | | Good communication skills, both written and verbal. | | | | Ability to learn and pick up new applications and technologies. | | | | Good analytical and problem solving abilities with a logical approach. | | | | Good planning, organising and time management skills. | | | | Should be a team player with a co-operative outlook. | | | | Attention to detail. | | | | High personal quality standards. | | Finance / HR / Admin | To provide comprehensive support in delivering the Finance, HR and Administrative functions of the organisation. Currently the following positions are open: |
Executive Secretary Key Responsibilities | | This position serves the CEO (direct reportee ) | | | | All work will be handled in the most confidential terms . | | | | Provide personal administrative support to the CEO . | | | | General clerical and administrative work . | | | | Perform personal assistant duties for the CEO as directed . | | | | Set up and co-ordinate meetings | | | | Manage, plan and organize daily outlook calendar. | | | | All Secretarial help to Senior Management and Projects. | | | | Meet and Greet clients and visitors. | | | | Handle hotel bookings, flights, visa application and other travel matters of CEO/Senior Management. | | | | Prepare a variety of quality, written agreements, letters, and other documents. | | | | Maintain communication with selected outside parties on behalf of CEO, including clients and business contacts. | | | | Maintain a record/files of all meetings. | | Minimum Qualification and Experience | | Should be a graduate with 1-3 years of experience in Administrative Activites. | | Mandatory Skills | | Should have exposure in handling administrative tasks. | | | | Experience in travel desk. | | Competency Requirement | | Good communication skills. | | | | Planning and organising with attention to detail. | | | | Influencing, assertiveness and negotiation skills. | | | | Ability to work effectively in a supportive team environment. | |
Junior Executive - Finance Key Responsibilities | | Handling all cash transactions, data entry of day to day transactions. | | | | Preparation of Bank Reconciliation Statements. | | | | Maintenance of Records / Documents. | | | | Necessary support to Internal / External Auditors | | | | Assistance in secretarial functions.Processing of Vendor Invoices. | | Minimum Qualification and Experience | | Should be a Commerce graduate with less than 2 years of experience in Accounting. | | Mandatory Skills | | Sound knowledge in Financial Accounting | | | | Working knowledge of ERP/Tally | | | | Good knowledge of Microsoft Office, particularly Excel | | Desired Skills | | Experience with Software MNCs will be an added advantage | | Competency Requirement | | Good communication skills | | | | Accuracy and attention to detail | | | | Must be a team player, energetic with a positive attitude | | | | Willing to work flexible hours | | |
|
|
|